Here at Heaven we value your time and ask the same of our valued clients. We require 24 hours notice for any cancellations or do charge half (50%) the visit just to respect everyone’s time and commitment. So if, for example, your appointment is scheduled for 4:00pm on Wednesday, you must cancel before 4:00pm on the Tuesday prior to your visit.
No shows will be charged the full price of the session.
We understand that everyone’s busy lives, public transport, kids, work...sometimes get in the way of perfect punctuality. If you arrive late to your session it is possible that due to other bookings we will not be able to do your full session. We try to book in a margin of at least 10 minutes but there are times we have very full agendas. Your therapist will do their best to give you your full session but please understand that if you arrive late this is sometimes not possible. We try to be punctual for your visits. If on the off-chance, your therapist arrives late they will give you the full scheduled time or offer a voucher for extra time for a future appointment. Thanks so much for your understanding! We all try to do our best to honor our commitments and we at Heaven are committed to taking great care of you! We understand that things can happen but if everyone knows the ground rules and tries to keep communication flowing we usually come to an agreeable solution for everyone!
What they said about us...
Peter Tilghman Johnston
11. January, 2023.
Fabulous, friendly and clean. Gr8 massage.
31. December, 2022.
Perfect treatment at Heaven massage, I just can recommend it
30. December, 2022.
Great deep massage, that helps to get rid of my tensions.
Feeling very relaxed after the session and will be back
30. December, 2022.
Great massage, very relaxing!
29. December, 2022.
Had a great massage from Carrie to repair my back / shoulder problem from a long flight. Back feels a lot better now. Wished I had more time to book for another session, but had to go out for our last day in Barcelona. As a bonus Carrie gave me some great tips on where to go in Barcelona. Highly recommend it!
20. December, 2022.
I live in the US, but come to Barcelona every year for a long visit. A friend who lives here recommended Carrie, and now I see her regularly while I’m here. I don’t write many reviews, but Carrie is so special that I want to sing her praises. Getting a massage from her after a long flight actually makes the long flight bearable (and I think it really helps with jet lag). I do a lot of walking around the city, which usually results in aching muscles and feet, and Carrie always takes time to pinpoint and focus on the areas that need special attention. She’s also incredibly intuitive—she’ll find knots between my shoulders that I was completely unaware of and loosen them up, bringing me unexpected relief. After an hour on the massage table, I’m basically floating on air… it’s a wonderful feeling. So, Carrie, thank you for making my time in Barcelona even more magical. See you next year!
16. December, 2022.
15. December, 2022.
I often get a lot of tension headaches, and was so unfortunate to start getting it while I was on a business trip to Barcelona. Luckily, I managed to find an available time with Heaven Massage, and it was to die for! I’ve been to many places in London, and I can’t recommend any higher than this one - I’ll definitely make it a habit to book an appointment every time I am in Barcelona! Can highly recommend this place to anyone, it’s certainly worth every penny.
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